betjly Responsible Gaming — Your safety is our priority
betjly believes gaming should be a source of enjoyment, not stress. We are committed to ensuring the wellbeing and safety of every player.
Our Responsible Gaming Philosophy
Responsible gaming at betjly is not just a rule — it is part of our core values. We believe every player's experience should remain positive and in control. Online gaming is a form of entertainment, and we are always here to make sure it never has a negative impact on your life.
Under our responsible gaming policy, betjly provides services only to those aged 21 and above. The age verification process is followed strictly. If you feel gaming is going beyond your control, please seek our help. We are here for you 24/7.
Important notice: betjly is only for those aged 21 and above. Access by minors is strictly prohibited. Gaming can be addictive — always play within your limits. Gambling carries financial risk; do not bet what you cannot afford to lose.
Key Responsible Gaming Tools
betjly provides a number of effective tools to help you enjoy gaming safely and responsibly.
Set Deposit Limits
Set a limit on how much you deposit each day, week, or month. This feature helps you manage your budget and prevents overspending. Once a limit is set, it takes effect immediately.
Time-Out Feature
If you feel you need a break, temporarily close your account. A time-out can last from 24 hours up to 30 days. During this time you can stay completely disconnected from gaming and make decisions with a clear head.
Self-Exclusion Process
If you want to stop playing for an extended period, use the Self-Exclusion feature. It can apply for 6 months, 1 year, or permanently. While self-exclusion is active, you will not be able to access your account.
Age Verification
betjly strictly enforces the 21+ age requirement. Identity verification is mandatory when opening an account. Accounts of minors are closed immediately. Do not allow any family member to use your account.
Set Loss Limits
Decide in advance how much you are willing to lose. With the loss limit feature, your session will end automatically once you have lost a set amount. This protects you from making impulsive decisions in the moment.
24/7 Support Service
Our Bengali live chat support is always ready for any questions or concerns about responsible gaming. Our trained team will guide you in making the right decisions and getting the help you need.
Are You at Risk?
Ask yourself the questions below. If one or more answers are yes, contact us — we will help without judgment.
Responsible gaming means knowing your limits and asking for help in time. It is not a sign of weakness — it is a sign of courage.
- Are you spending more than your set budget?
- Are you playing repeatedly trying to recover lost money?
- Are you hiding your gaming from family or friends?
- Are you borrowing money or selling belongings to play?
- Do you want to stop playing but find you cannot?
- Is gaming harming your work, studies, or relationships?
- Do you feel restless or anxious when you cannot play?
How to Use Protection Tools
Open Account Settings
Log in to betjly and go to the "Account Settings" section. You will find the responsible gaming menu there.
Choose Your Limits
Deposit limit, loss limit, or session time limit — choose any limit you need and set the amount.
Confirm
Confirm your chosen limit. Reducing a deposit limit takes effect immediately; increasing a limit has a 72-hour waiting period.
Get Support
For self-exclusion or a time-out, contact us directly via live chat. We will help quickly and confidentially.
Know your financial limits: The minimum deposit at betjly is ৳200 and the minimum withdrawal is ৳800. These limits are designed to protect you from overspending. Withdrawals via bKash, Nagad, Rocket, and Upay are generally processed within 5 to 30 minutes.
Get Help — We Are Here for You
Gaming problems can affect anyone at any time. Seeking help is an act of courage. betjly's support team is always ready.
Live Chat Support
Talk to our team 24 hours a day, 7 days a week via Bengali live chat. All your concerns will be handled with complete confidentiality.
Email Support
Send any questions about responsible gaming or self-exclusion requests by email. Our email: [email protected]
Confidentiality Assured
There is no shame in talking about your problem. We handle every message with complete confidentiality and we do not judge you.
Top Tips for Safe Gaming
Responsible gaming is not limited to setting limits. It is a mindset — a way of life. Follow some important tips for a positive and controlled gaming experience at betjly.
- Play for entertainment only — not as a source of income.
- Set a budget in advance and stick to it.
- Do not play when you are tired, under stress, or after drinking alcohol.
- Take regular breaks — at least 10 minutes every hour.
- Keep gaming apps or devices out of reach of family members.
- If you lose, stop playing instead of getting discouraged; do not rush to recover losses.
Minor Protection Policy
betjly strictly prevents gaming by those under 21 years of age. We believe protecting minors is a social responsibility.
If you have children or teenagers in your household, take the following steps:
- Do not share your gaming account password with anyone.
- Do not stay logged in on devices used by children.
- Keep your bKash, Nagad, or Rocket account details secure.
- If you have any suspicion, contact our support — we will investigate and take action.
Play Safe, Enjoy the Fun
Responsible gaming at betjly is our commitment. Enjoy your favourite games — cricket betting, slots, or live casino — always safely.
21+ Adults Only
24/7 Bengali Support Available